WebNameHost--The Big FAQ

This searchable FAQ has a large number of questions and answers on domains, hosting, web sites, eMail and related topics. This material has been collected through many years of web experience. Some are common questions appearing in a similar form on many host sites. Many are unique to this database. Use the Contact Page to advise of corrections, additional questions or answers we have missed.

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Q. My counter, bbs, guestbook, etc isn't working.

A. These problems are generally due to incorrect permissions on either the directory, file(s) or cgi script(s) that are associated with them. Please don't change the permissions of your files or directories unless you have a specific reason for doing so.

Category: CGI Secondary Category: Error

Q. My FrontPage site generates the error "Root Web Busy". How can I fix this?

A. Use the file manager in your control panel to remove the "service.lck" file in the folder /www/_vti_pvt. This is left behind when an FP session is interrupted before completion.

Category: FrontPage Secondary Category: Error

Q. My JavaScript doesn't function when I check my site, but other people say it's O.K. What's up?

A. Make sure JavaScript is enabled in your browser. This is not a server issue.

Category: Languages Secondary Category: JavaScript

Q. My site is database-driven and uses 50 GB per month in transfer. Can I simply use a host with an unlimited transfer plan for $10 per month?

A. It won't work. Hosts are in business to make money and would lose money hosting your site. They have to pay for transfer to upstream providers themselves. Almost all hosts that have "unlimited" plans specify in their acceptable use policies that no site can use an "excessive" amount of resources. If you use too much disk space, bandwidth, or CPU time, these "unlimited" hosts will ask you to upgrade or leave. We don't engage in such deceptive marketing practices. If you buy a plan from us, you'll pay a fair price and be able to use all the bandwidth you contracted for.

Category: Hosting Secondary Category: Databases

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