WebNameHost--The Big FAQ

This searchable FAQ has a large number of questions and answers on domains, hosting, web sites, eMail and related topics. This material has been collected through many years of web experience. Some are common questions appearing in a similar form on many host sites. Many are unique to this database. Use the Contact Page to advise of corrections, additional questions or answers we have missed.

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Results for Setup:

Q. How do I set up a new mailing list?

A. Follow these instructions: (1) Go to your Control Panel (2) Click on the Mailing Lists item (3) Click on "Add List". (4) Give the name and the password of the list . (5) Go to the administrator page it tells you about to configure it.

Category: MailingList Secondary Category: Setup


Q. How long does it take for you to process my application and set up my account?

A. If all your billing information is in order, it should take fewer than 24 hours to set up your account. Upgrades can be much quicker.

Category: Hosting Secondary Category: Setup


Q. I have been notified that my account has been set up but my site is still not active.

A. It generally takes 24-72 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process. If you have received a notification e-mail and it's been over 72 hours, it means you did not point your domain name to the right host. Check. Then contact us.

Category: Hosting Secondary Category: Setup    Contact us


Q. I published my files with FP or FTP, but my web site's not there. Why not?

A. Did you take care to delete the placeholder index file and replace it? Did you point the domain nameservers to our server? If both are "yes" and it has been over 72 hours since the site was set up by us, contact us, and we'll straighten things out.

Category: Hosting Secondary Category: Setup    more


Q. I want to get started right away, but my domain name hasn't gone live in the registry.

A. FTP or HTTP to your site's special address that we gave you in your welcome letter documentation ("serverName.com/~username") and sign on with your username and password. Be sure the FTP client is pointing into www (or public_html, which is the same folder).

Category: Site Secondary Category: Setup    more



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