WebNameHost--The Big FAQ

This searchable FAQ has a large number of questions and answers on domains, hosting, web sites, eMail and related topics. This material has been collected through many years of web experience. Some are common questions appearing in a similar form on many host sites. Many are unique to this database. Use the Contact Page to advise of corrections, additional questions or answers we have missed.

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Results for Clients:

Q. Do I have to tell my customers Iím a reseller?

A. No, you don't have to tell your customers you are a reseller. If they ask the question you can legitimately say you have a partnership agreement with us to share the server.

Category: Reseller Secondary Category: Clients

Q. Do you contact my clients?

A. We have no records of your client's details and we will not contact them. You are the account holder and we will always contact you directly. If we receive an e-mail from your client we will decline to reveal whether or not you are a reseller of our services.

Category: Reseller Secondary Category: Clients

Q. How do I FTP my files to the server?

A. Get either an FTP client for your home computer, such as CuteFTP, Interarchy, or Fetch. Or, your editor/web creation program (such as BBEdit) should have a built-in capability to FTP files to your site.

Category: FTP Secondary Category: Clients    more

Q. How many accounts can I create with a reseller account?

A. Some low-end reseller accounts limit the number of accounts you can create. The higher end ones do not. In those cases, it depends on your space, packages and bandwidth. Assume that you have a 10GB reseller account, then you may create up to 10 accounts if all of your accounts have been made with a 1GB package.

Category: Reseller Secondary Category: Clients

Q. What kind of controls do I have over my clients' sites?

A. You create the account packages, user names, and accounts, and may change them as needed. You may also login to the control panel of any client of yours using his/her username and your reseller password.

Category: Reseller Secondary Category: Clients

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